Answers To Common Questions
FAQ
Login, Membership Basic Info
Login Trouble
Welcome to PNW Porn and thanks for joining! You may need to wait up to 15 minutes for your login details to start working. It should be instant, but sometimes the Internet burps and things take a little longer than normal. If you continue to have login problems then please contact support directly. We are able to quickly access your records to identify what the exact login problem is, never hesitate to contact us!
Login Details
If you forget or cannot find your login details please click “forgot password” and input the email used to sign up. If you cannot remember the email used to sign up, please contact us directly and we will help.
Cancel Membership
Canceling your subscription is easy, just do it through your account page. Please note once you cancel you will not be able to enter the account after your billing term is completed. After that time your profile will be deleted.
We do not keep records of inactive accounts after 30 days.
What will show up on my bill/subscription?
We believe in trying to be discrete as possible. Your bill will reflect a charge from MDPMEDIAGRP. Or something similar.
It depends on which payment processor you use.
How often Do Memberships Renew?
Memberships renew every 30/90/180 days from the date you signed up depending on your membership plan.
They renew on the date of sign up. Please see our refund policy if you have any questions.
What if I miss a cancelation notification?
If you haven’t used your account during that period we will consider your refund on a case by case basis.
If you have viewed or used your account we will not issue a refund.
Canceled my account, how do I recover my account?
Once your account is cancelled all information regarding that account is deleted. This includes all of your downloads, favorites and history. It is not recoverable. We do not have the ability to recover lost accounts.
My Download Isn't Working, what do I do?
Please review our Video Playback page and see if you computer can handle the files. We also recommend that you download the videos once purchased. There is a 1 download per purchase. We can also reissue the download if need be. If you have any other issues please contact us.
Didn't receive login info.
Please check your spam folder for login/account information. It can take up to 15 minutes for an email to be sent.
Once you find our email, please add it to your trusted email list.
Remove Content
If you find content offensive or in violation of the law please let us know and we will work with you to rectify the issue. support@pnwporn.com
I cant Find Content on a Performer.
Every performer on our site has either full sets of images or images and videos. We upload content daily/weekly. If there is a specific performer/content you are looking for please let us know.
Or if you are looking for custom content from a specific performer we might be able to help.
Vendor/Model Questions
How do I become a Vendor?
We are currently not accepting vendors. Due to our processing company we can only upload and sell our own content.
Can I put my Modeling info on here?
Yes, please contact us directly and we can talk about uploading your profile to help with exposure or employment options.
Why Can't I upload nudity or other performers in my profile?
We are not able to have unverified people posted to the site, this includes other people you maybe in a photo with. Please upload only your photo.
It must be tasteful and not contain any hardcore action (exposure of genitals in a pornographic nature). Acceptable content is artistic nude, lingerie, and bikini.
I wish to join your agency or employment board.
Thank you so much for your interest. We are updating that section until then please contact us at support@pnwporn.com
We will need some additional information.
Contact Us
For basic questions
Please use our contact form
How to report unauthorized content?
We have a form for you to fill out if you think a video or any other type of content violates your/their consent. Please fill this form out Content Removal